AFTER SALE SERVICES

At Nova Shipyard, delivery is not the end of the relationship. Every vessel we build is a long-term asset, and we support our clients in keeping it that way.

Comprehensive Technical Support

Our after-sales approach is built on direct access. Clients have dedicated communication with the naval architects and engineers who designed and built their vessel. This Engineer-to-Owner model means that any technical inquiry reaches the right person immediately, not a general support desk.

We provide detailed technical documentation and customised maintenance schedules tailored to each vessel's operational profile and flag state requirements.

Global Warranty & Parts Availability

We stand behind the structural and mechanical performance of every Nova vessel. Warranty services are managed with a focus on minimising downtime, with critical spare parts and technical expertise accessible wherever the vessel operates. For hybrid and E-Propulsion systems, we offer dedicated monitoring and diagnostic support to maintain peak energy efficiency.

Refit and Modernisation

As regulations and technologies evolve, Nova remains a partner beyond delivery. We offer refit, repair, and modernisation services for both steel and aluminium vessels, applying the same engineering standards to every project whether it involves a systems upgrade, a structural modification, or a transition to greener propulsion.

Training & Commissioning

During commissioning, we provide on-site crew training covering all vessel systems, from bridge electronics to propulsion management. Every operator leaves with a working understanding of the vessel they will run.